Accessibility Statement

Effective Date: January 27, 2026 Last Updated: January 27, 2026

Our Commitment

Medulla Labs Limited is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards.

Standards and Guidelines

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are recognized internationally as the standard for web accessibility. These guidelines help make web content more accessible to people with disabilities, including:

  • Visual impairments (blindness, low vision, color blindness)
  • Hearing impairments (deafness, hard of hearing)
  • Motor impairments (limited dexterity, tremors)
  • Cognitive impairments (learning disabilities, dyslexia)
  • Photosensitive epilepsy

Accessibility Features

  • Keyboard Navigation: All website functionality is accessible via keyboard
  • Skip Links: “Skip to main content” link for screen reader users
  • Logical Structure: Proper heading hierarchy (H1, H2, H3, etc.)
  • Consistent Navigation: Navigation menus are consistent across pages
  • Breadcrumbs: Clear indication of current location in site hierarchy

Visual Design

  • Color Contrast: Text and interactive elements meet WCAG AA contrast ratios (4.5:1 for normal text, 3:1 for large text)
  • Resizable Text: Text can be enlarged up to 200% without loss of functionality
  • Responsive Design: Content adapts to different screen sizes and orientations
  • Focus Indicators: Visible focus indicators for keyboard navigation
  • Color Independence: Information is not conveyed by color alone

Content

  • Alternative Text: Images include descriptive alt text
  • Link Text: Links have meaningful text (not “click here”)
  • Language: Page language is declared for screen readers
  • Headings: Content is organized with clear, descriptive headings
  • Plain Language: Content is written in clear, straightforward language

Forms and Interaction

  • Form Labels: All form inputs have associated labels
  • Error Messages: Clear, descriptive error messages and guidance
  • Time Limits: No automatic time limits that would disadvantage users
  • Consistent Identification: UI components are identified consistently

Multimedia

  • Text Alternatives: Alternatives provided for non-text content
  • Captions: Video content includes captions (when applicable)
  • Audio Descriptions: Audio descriptions for video content (when applicable)
  • No Auto-Play: Media does not play automatically

Assistive Technologies

Our website is designed to work with common assistive technologies, including:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation
  • Alternative input devices

Tested With:

  • Screen Readers: VoiceOver (macOS/iOS), NVDA (Windows), JAWS (Windows)
  • Browsers: Chrome, Firefox, Safari, Edge (current and previous major versions)
  • Keyboard Navigation: Full keyboard testing across all interactive elements

Known Limitations

While we strive for full accessibility, some limitations currently exist:

Third-Party Content

  • External Embeds: Third-party widgets or embeds may not be fully accessible
  • PDF Documents: Legacy PDF documents may not meet accessibility standards
  • External Links: We cannot guarantee accessibility of external websites

Ongoing Work

We are actively working to:

  • Improve accessibility of technical documentation
  • Ensure all PDF documents are accessible
  • Enhance mobile accessibility
  • Improve compatibility with emerging assistive technologies

Conformance Status

Conformance Status: Partial Conformance

“Partial conformance” means that some parts of the content do not fully conform to WCAG 2.1 Level AA. We are committed to addressing these issues on an ongoing basis.

Accessibility Evaluation

Our accessibility assessment includes:

Internal Testing

  • Manual testing with keyboard navigation
  • Automated accessibility scanning tools
  • Screen reader testing
  • Color contrast analysis
  • Code validation

Tools Used

  • WAVE (Web Accessibility Evaluation Tool)
  • axe DevTools
  • Lighthouse accessibility audits
  • NVDA and VoiceOver screen readers
  • Keyboard navigation testing

Feedback and Contact

We welcome feedback on the accessibility of the Medulla Labs website. If you encounter accessibility barriers, please let us know:

Email: support@medullalabs.io

When reporting accessibility issues, please include:

  1. Page URL: The specific page where you encountered the issue
  2. Issue Description: What problem did you encounter?
  3. Assistive Technology: What technology are you using (if any)?
  4. Browser and OS: Your browser and operating system
  5. Expected Behavior: What did you expect to happen?

We aim to respond to accessibility feedback within 5 business days.

Remediation Timeline

We are committed to addressing accessibility issues promptly:

  • Critical Issues: Within 48 hours (e.g., blocking navigation, form submission failures)
  • High Priority: Within 1 week (e.g., missing alt text on key images)
  • Medium Priority: Within 1 month (e.g., contrast issues on non-essential elements)
  • Low Priority: Within 3 months (e.g., minor improvements to existing accessible features)

Technical Specifications

Technologies

Our website relies on the following technologies for accessibility:

  • HTML5 semantic markup
  • CSS3 for visual presentation
  • JavaScript for enhanced functionality
  • ARIA (Accessible Rich Internet Applications) attributes
  • SVG with proper text alternatives

Compatibility

The website is designed to be compatible with:

  • Modern web browsers (Chrome, Firefox, Safari, Edge)
  • Desktop and mobile devices
  • Screen readers and other assistive technologies
  • Browser accessibility features (zoom, high contrast mode)

Training and Awareness

Medulla Labs is committed to accessibility awareness:

  • Team members receive accessibility training
  • Accessibility is integrated into our development process
  • We consult accessibility guidelines during design and development
  • Regular accessibility audits are conducted

Third-Party Services

Some features of our website use third-party services:

  • Analytics: Google Analytics (privacy-focused configuration)
  • Forms: FormSubmit for contact forms
  • Fonts: Google Fonts with performance optimization

We work to ensure third-party services meet accessibility standards and do not create barriers.

Accessibility of Documents

Documents available on our website (when applicable) are created with accessibility in mind:

  • PDF Documents: Tagged PDFs with logical reading order
  • Text Documents: Proper heading structure and alt text for images
  • Spreadsheets: Descriptive headers and labels

If you need a document in an alternative format, contact us at support@medullalabs.io.

This accessibility statement demonstrates our commitment to complying with:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
  • European Accessibility Act (EAA) - relevant provisions
  • Cyprus accessibility regulations
  • General Data Protection Regulation (GDPR) - ensuring accessible privacy controls

Enforcement and Complaints

Internal Enforcement

Accessibility is part of our quality assurance process. Issues identified through testing or user feedback are prioritized and addressed systematically.

External Recourse

If you are not satisfied with our response to your accessibility concerns, you may:

  1. Contact our management directly at contact@medullalabs.io
  2. File a complaint with the relevant regulatory authority in your jurisdiction

For users in the EU, you may contact your national equality body or disability rights organization.

Ongoing Commitment

Accessibility is an ongoing effort. We continuously work to:

  • Test and monitor accessibility
  • Train team members on accessibility best practices
  • Include accessibility in our design and development processes
  • Update this statement as improvements are made
  • Respond to user feedback and adapt accordingly

Updates to This Statement

We review and update this accessibility statement regularly to reflect:

  • Changes in accessibility standards
  • Improvements to website accessibility
  • Feedback from users
  • Results of accessibility audits

Last Review Date: January 27, 2026 Next Review Date: July 27, 2026

Additional Resources

Learn more about web accessibility:

Contact Information

For accessibility questions, concerns, or feedback:

Email: support@medullalabs.io General Contact: contact@medullalabs.io Website: https://medullalabs.io/contact/

Company: Medulla Labs Limited Cyprus

This Accessibility Statement was last updated on January 27, 2026. We are committed to making our website accessible to all users.